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ISSUE 5 - october 2009 www.goodhotelguide.com

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Von Essen hotels

No bribes

'Thank God, you cannot bribe or twist the honest British journalist, but seeing what unbribed he'll do, there's no reason to.' Reading Michael Winner's paeon of praise to Andrew Davis, the owner of Von Essen Hotels for having rescued Cliveden, a luxury hotel, from the abyss, I could not help but recall this old Fleet Street ditty.

Mr Winner, a Sunday Times columnist, was recently given the grand tour of the the Von Essen empire in a private helicopter. Several journalists have now enjoyed such aerial jaunts accompanied by Mr Davis, and it works a treat. The resulting articles would bring a warm glow to the most jaundiced of PRs. And even those journalists who merely get a ride home in the owner's silver Rolls Royce are impressed.

Let me be clear. I have nothing against lubricating the wheels and the throats of the press. But what I do find a touch worrying is how much of what is written about hotels is inspired by high-spending PR companies intent on burnishing their clients' image. The punters need to read such stuff with more than a pinch of salt. As for Michael Winner, he is perhaps best known for having made some terrible films. The actor, Denholm Elliott, once said that he was one of the few actors who had ever worked with Winner more than once and 'it certainly wasn't for love.'

I wouldn't dare claim that the Guide always gets its judgments right. But our independence helps. We do not accept payment, advertising or hospitality from hotels for their entries in the printed Guide. Our readers also help to keep us honest. If we put in a hotel that shouldn't be there, or leave out one that should be in, they are quick to let us know. They are not impressed by helicopters and Rolls Royces which is why Cliveden does not currently have an entry in our Guide. We do, however, continue to monitor its progress. Some Von Essen hotels are included in our 2010Guide, among them Ynyshir Hall, which is still run by its previous owner, Joan Reen. As for Mr Davis he is a colourful character, and he adds to the gaiety of life, but I have yet to be convinced that he is a hotelier.

Adam Raphael

 

IN THIS ISSUE:

1
Bribing the hacks

2
Special Offers

3
New website

4
Dress codes

5
Fawlty Towers

6
Buy the new Guide

 
 

Special offers

Oh to be old!

There are some special offers that deserve to be celebrated with champagne. Carlton Riverside, owned by Alan and Mary Ann Gilchrist, at Llanwrtyd Wells, is offering a discount depending on your age. The older you are the bigger it is. At 65, your get a 65% discount, at 85 an 85% discount and at 100, you stay for free! The only condition is that you have to spend a minimum of £75 (for two) in the hotel restaurant each evening on any combination of meals, wines, drinks etc. Mrs Gilchrist is an accomplished cook and there are more than 80 wines on the list, so this won't be a hardship. Breakfast is a joy, with fresh orange juice and good scrambled eggs.

Hotels, inns and B&Bs with special offers (click and see)

An Lochan, Tighnabruaich

Brockencote Hall, Kidderminster

Carrig House, Co. Kerry

Corsewall Lighthouse, Dumfries

Corse Lawn, nr Tewkesbury

Combe House, Devon

Crossways, East Sussex

Ees Wyke, Lake District

Egerton Grey, Porthkerry

Feversham Arms, Helmsley

Fortingall Hotel, Perthshire

Frogg Manor, Broxton

 

Hotel Penzance, Cornwall

Glenfinnan House, Scotland

Gravetye Manor, West Sussex

Griffin Inn, Fletching

Hambleton Hall, Rutland

Headlam Hall, Darlington

Langshott Manor, Gatwick

La Sablonnerie, Sark

Maes-y-Neuadd, Talsarnau

Meudon, Mawnan Smith

Mill End, Chagford, Devon

Plas Bodegroes, Pwllheli

 

Star Castle, Isles of Scilly

Swinton Park, Masham

The Crown and Castle, Orford

The Draycott, London

The Lake, Llangammarch Wells

The Pear Tree at Purton

The Peacock at Rowsley

The Priory, Wareham

The Strand House, Winchelsea

The Trout at Tadpole Bridge

The Victoria, London

The White Cliffs, Dover

 

 
 
Howtown Hotel

New website

Changing faces

Our newly designed website coinciding with the launch of the 2010 Guide has several new features including more hotel offers and lists of hotels by region and facilty. It also has an improved search. Please have a look: :www.goodhotelguide.com. The website is work in progress, and not everything is singing and dancing, but it soon will be, thanks to our excellent web developer, HeadChannel. Next step will be to put hotel videos up on the website. Comments and suggestions for future improvements welcome. Please email me: editor@goodhotelguide.com.

 

 
 

Dress Codes

Looks count

Elaborate dress codes leave me cold. Admittedly, I am not the smartest of characters, and I accept that general guidance, such as smart casual, is sensible. But hotels that insist on male guests wearing jackets and ties for dinner are fighting a losing battle. Travelling on the Orient Express last summer, I was told off by the majo domo because I wasn't in full evening dress.

Nor is it just men who are in the firing line. Women guests in one hotel are reprimanded that they must wear only: 'Suits, collared shirts, knee-length skirts, and tailored dresses. Capri pants are acceptable if they are of a dress-pant material, which is not denim or heavy cotton. Also, a blouse or turtleneck, a jacket, a vest, or sweater to co-ordinate with your outfit, hosiery or socks with boots, flats (leather, suede or fabric) or mid-heel shoes.'

My male spy was livid: 'Have you ever encountered anything so self-important and pretentious?'  I fear the answer is, 'yes', Hotels may have their dress hang-ups, but golf clubs in my experience are worse.

 

 

Glenfinnan House, Scotland

Smart casual

 
 

Travellers Tales

Basil Fawlty

I took my wife for a Birthday dinner to a hotel. After the meal we retired to the lounge for coffee and mints. The coffee arrived but no mints. When my wife asked about the mints, the waitress said: 'Very sorry but one of the staff has eaten them all.'

'The owner is hands-on, and she and her husband run the place by themselves. If the chemistry between her and her guests is less than perfect, there will be no one to dilute it. She showed us to a room at the front within traffic noise range. It was small, dark and painted in sombre colours reinforced by dark fabrics. A very small bathroom contained a shower cubicle and loo. It was all deeply unwelcoming.'

The food was artistically presented, but we felt it was produced to enhance the reputation of the chef, not for the enjoyment of the diners.

 

 

 
 
Good Hotel Guide cover

25% DISCOUNT

Buy the 2010 Guide

The 2010 edition of the Good Hotel Guide to Great Britain and Ireland is now available. Completely revised and rewritten, the new edition has 450 full entries, and more than 400 shortlist entries. There are more than 100 new entries and a similar number has been dropped. Discount vouchers worth a total of £150 are included with each copy. They enable a 25% saving off the normal B&B price at participating hotels. A copy of the new Guide ordered direct from us costs £17.50 (including £2.50 p&p), compared to a retail price of £20.

Click here to buy now!

 

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The Good Hotel Guide, founded 32 years ago, is totally independent. It receives no payments, hospitality or advertising from hotels selected for an entry in the printed Guide. Hotels pay to be on the Guide's website, but only those hotels who have an entry in the printed Guide are invited to appear on the website. Some of our selected hotels also buy copies of the printed Guide from us. Selected hotels are recommended by readers, backed where necessary by an anonymous inspection. The British edition of the Guide is published each autumn. Adam and Caroline Raphael, who edit the Guide, are award-winning journalists. Caroline, a former BBC researcher and a travel writer, is editor-in-chief. She has worked on the Guide for more than 30 years. Adam, who previously worked for the Guardian, the Observer, the BBC and the Economist, is the Guide's marketing director. Desmond Balmer, formerly travel editor of the Observer, is editor of the British guide. The Guide specialises in small owner-managed hotels and B&Bs in England, Scotland, Wales, Ireland and the Channel Islands. It includes budget B&Bs, good value hotels as well as grand country houses and chic city hotels, all offering value for money in their price.range..