Good hotel news

Read the latest news, opinions and articles from the Good Hotel Guide team

By Adam Raphael The Guide has much to celebrate in this, its 40th anniversary year. An attractive new WEBSITE, improved communication with readers and hotels, and the biggest direct sales of the print edition for seven years. But we are still reaching only a tiny fraction of travellers who would benefit from our advice on… Read more

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‘The communal dinner was not a happy experience in a small dining room which made it impossible to avoid hearing a self-opinionated bore inflict himself on a perfectly respectable middle-aged American couple, who were forced to listen (along with the rest of us, by dint of his volume) as he recounted his many successes as… Read more

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By Adam Raphael Why do singles get such rotten deals from hotels? Easy answers there are none to this frequently voiced complaint. But it would help if hoteliers paid more attention to the woes of singletons. All too often they feel they are regarded as a nuisance. ‘I am becoming increasingly exasperated by being treated… Read more

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by UK Online Editor, Bonnie Friend My partner, Guy, and I are currently in the throes of planning our wedding. We, probably like most people, have been determined from the start that we would like ours to be a little bit different, and that is harder than you might think to achieve, not least because… Read more

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By Adam Raphael TripAdvisor, Twitter, Facebook, and Google dominate the world’s communications with little accountability as to how they conduct their business. When President Obama described the internet as ‘the wild west’, it was an admission that Governments around the world are far behind the curve in controlling these internet giants. It is time that they were brought to heel…. Read more

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By Adam Raphael An order for 50 copies of the Guide came last month from THE ANGEL HOTEL in Abergavenny, an excellent family-run Welsh hotel. On checking, I was surprised to see that the hotel had ordered an identical number of copies two months previously. I telephoned questioning whether this was an error only to be told that it was no mistake—all the… Read more

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‘The room seemed to be having an identity crisis. Too many elements needed refreshing, or were of dubious practicality such as the irksome profusion of ill-assorted cushions on the bed and settee, which rendered the latter totally unusable. The hand towels were placed so high as to be only just about reachable. The reading light… Read more

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By Adam Raphael Forty years ago, an article in the Observer gave birth to the Good Hotel Guide. Hilary Rubinstein, a literary agent who had had a long association with the paper, lamented that advice on where to stay was sparse. To help him launch his new guide, he asked for recommendations from the Observer’s readers…. Read more

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By Adam Raphael One of my New Year’s resolutions is to stop snarling when I hear the word ‘boutique’. Today it is used about such a wide variety of hotels that it means virtually nothing. Why is it so abused? The short answer is branding. Pin the B*** label on any pile of rubbish and the… Read more

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