GHG Postbag – Fawlty Towers – May 2017

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‘The room seemed to be having an identity crisis. Too many elements needed refreshing, or were of dubious practicality such as the irksome profusion of ill-assorted cushions on the bed and settee, which rendered the latter totally unusable. The hand towels were placed so high as to be only just about reachable. The reading light was enormous, taking up nearly all the area on the table that one would wish to use, but gave out very little light.’

‘No shelves in the shower room for toiletry bags and other stuff. Shower screen was not sparkling clean. In the bedroom there is virtually no hanging space, a few wooden pegs; no wardrobe; only two hangers, which was quite inadequate with winter clothing, etc.’

‘The dining area was cosy, rustic; painted beamed ceiling, wooden flooring, with low-lit candles à la Wolf Hall (so much so that it was difficult to read the menu). The young waitress was inexperienced and not hyper-efficient. The whole place has a slightly haphazard feel, with a lack of attention to detail.’