Good hotel news

Read the latest news, opinions and articles from the Good Hotel Guide team

GHG Postbag – December 2020

‘Youthful staff were cheerful, but not refined in manner.  I find it irritating to be greeted as “you guys” at check-in and repeatedly in the dining room.’ ‘May I put in a special word in favour of The Horn of Plenty? We had bookings for a stay next week, my wife and I, together with our… Read more

Published:

Categories: All blog posts

Hotels lack clout

By Adam Raphael Asked in ‘Yes Minister’ why culture media and sport were bundled together, the Prime Minister replied: ‘Because none of them matters’. Fine for satire, but no laughing matter for tourism which is so low on the political totem pole that it does not even feature in the title of its main sponsor,… Read more

Published:

Categories: All blog posts

Neither gloom, nor doom

By Adam Raphael The Guide last week held virtual Zoom forums with 25 of its leading hotels, inns and B&Bs. I was expecting tales of woe, but not a bit of it. One owner reported that he had made more money in the past four months than in the past four years. Most reported being… Read more

Published:

Categories: All blog posts

Death of a great hotel

By Adam Raphael The news that Sharrow Bay has gone into liquidation owing more than £2 million is a sad event. The original country house hotel, Sharrow Bay was a delight; it spawned many imitators. Paradoxically its closure is good news for all those who treasure memories of their stays there on the banks of… Read more

Published:

Categories: All blog posts

New 2021 edition of the Guide

By Adam Raphael Publishing a hotel guide in the middle of a pandemic is not for the fainthearted. As the country went into lockdown and hotels closed their doors in March, it was a tough call whether or not to go ahead with this year’s Guide. I am glad that we decided to publish, a… Read more

Published:

Categories: All blog posts

Pent up demand

By Adam Raphael On Monday July 29th, the Guide’s website (www.goodhotelguide.com) had its highest number of viewers since its relaunch four years ago. July and August are on course for being our best months ever. This increase in traffic shows that the pent-up demand for staycations is there. That is the good news. The bad… Read more

Published:

Categories: All blog posts

Scrabbling to Survive

By Adam Raphael Following three months of Covid hell, the Guide’s hotels, B&Bs and inns have come up with a raft of ingenious ideas to enable them to open their doors. Helium balloons, fogging machines, special isolation breaks and dining under the stars are on offer as hoteliers grapple with the conundrum of how to… Read more

Published:

Categories: All blog posts

Time to take stock

By Adam Raphael So where are we? The short, unsatisfactory answer is inching towards normality. Hotels will probably be welcoming their first paying customers next month. Three- quarters of hospitality businesses say they are ready to open by July 4th. But the government has yet to publish the details on how they will be allowed… Read more

Published:

Categories: All blog posts

Hotels have their say

By Adam Raphael ‘If we are going to have to operate like a hospital and give second-rate service, we will remain shut. Guests do not want to come away to a sanatorium.’ A tough, not untypical comment. But the good news from our selected hotels is that a clear majority (58%) intend to open as… Read more

Published:

Categories: All blog posts