Good hotel news

Read the latest news, opinions and articles from the Good Hotel Guide team

How to get on board with this year’s travel trends

By Annabelle Thorpe In many ways, travel is like fashion; trends come and go – one year every A-lister wants to be seen hanging out at a Moroccan riad, the next there’s nothing cooler than a Caribbean island retreat. So what’s the big news for 2020? Where should we all be holidaying, and why? The… Read more

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Cancellation woes

By Adam Raphael Judging by the Guide’s postbag, the most common source of bad blood between guests and hotels is cancellation fees. A Devon hotel attracted headlines a few years ago when it sought to reclaim £1,000 from the estate of a woman who had cancelled six weeks in advance of her booking, just before… Read more

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Save the kipper

By Adam Raphael   Breakfasts are under-staffed and under-rated but they are arguably the most important meal of the day . That is why the Guide has created a special web page: HOTELS WITH GREAT BREAKFASTS. The title is misleading because some of the best breakfasts are in B&Bs. And some of the worst are… Read more

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Twist or bust–the hotel game

By Adam Raphael New Year, new beginnings but also a very sad ending. To make your fame and fortune in hospitality, you need more than talent, taste and grinding hard work. Take the saga of the Salutation in Sandwich, Kent, a Lutyens-designed seaside hotel with a glorious garden. Eighteen months ago, it won one of… Read more

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Getting ahead of the competition as a small or independent hotel

Getting ahead of the competition as a small or independent hotel The UK’s hotel industry is highly competitive. It is estimated that travellers have around 60,000 hotels nationwide to choose from, and PWC predicts that the industry will continue to grow, despite a challenging economic environment . For hotel chains, the answer to attracting customers… Read more

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Duvet nightmare

By Adam Raphael Never mind Brexit, there is nothing like duvets for dividing the nation. Over the past half-century, they have taken over bedrooms mainly because they are cheap and low maintenance. But why should anyone be forced to sweat for hours under a million mite-ridden duck feathers? A request for blankets and sheets at… Read more

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GHG Postbag – April 2020

‘Owner-managed hotels are in the same situation as most owner-managed businesses in U.K. at present. Hardly any small firms are prospering. Hotels are sadly not the exception. There are three solutions, one of which is geography. Location matters. Your hotelier in rural Scotland is never going to be prosperous out of season. Even with the… Read more

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Whatever happened to silence?

By Adam Raphael This week an email landed on my desk complaining about ‘screechy’ pop music in a hotel’s dining room. According to the Guide’s reader, when he complained that his ears were being assaulted, the reaction was ‘one of surprise that he didn’t like it.’ The curse of canned music strikes again. Sadly, many… Read more

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Best holidays to celebrate your 60th birthday

By Annabelle Thorpe The big six-oh! Whether it’s a shock to the system, or a cause for celebration, landmark birthdays can’t be avoided. You might want to party with friends and family, escape to an island idyll, or challenge yourself to a truly unforgettable experience. Here, the experts at 101 Holidays select the best holidays… Read more

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